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Reservations

Thank you for choosing Mama Gertie’s!

We will be enabling online reservations next week!

  • View availability in real time
  • Make your reservations online
  • Create group reservations when traveling with family and friends
    • Each party claims their own site and pays the appropriate deposit so organizer is not responsible
  • Pay the minimum deposit and the balance at your leisure…it’s like layaway for your vacation! 

In the meantime please call 828.686.4258 to book your stay with us. You will ALWAYS have the option to call the office even after online reservations are enabled.

Refund Information

Guest Information

RESERVATIONS

  • Advance reservations are highly recommended and can be made by calling our toll free number at 877-686-4258.
  • All reservations must be secured with a credit or debit card.
  • All reservations for the period of April 1 – November 1 are limited to a maximum of 10 nights.
  • Cabin and tents require a 2 night minimum except holidays when all rental accommodations and RV sites are a 3 night minimum stay.
  • We know guests enjoy certain sites and we will make every effort to accommodate requests, but simply cannot guarantee it. We recommend that you lock your chosen site. The lock fee is a single $25.00 fee per reservation. If you lock your chosen site you will not be moved except in an emergency.
  • Late check out fee of $25.00 per hour (or portion of) if you are unable to leave by 11:00 am, if on the site at 1:00 pm a full day camping fee will be assessed.

PAYMENT POLICY

  • All reservations require a $250.00 deposit or payment in full, whichever is less.
  • Reservations for single nights and those made within seven (7) days of arrival require non-refundable payment in full.
  • Holidays and special events require a $250.00 non-refundable deposit. Most holidays require a minimum three day stay. Regular weekends require a two-day minimum stay.
  • All reservations must be secured with a credit card.

CANCELLATION POLICY

  • All cancellations must be received a minimum of seven (7) days in advance of your stay.
  • All funds are forfeit if cancellation notice is received less than seven (7) days of the start of the reservation.
  • No shows will result in forfeiture of the entire deposit or reservation fee. 
  • If you must cancel your reservation, call the park office at 828-686-4258 as soon as possible. You must contact the office at least seven (7) days prior to arrival to receive a refund, minus a $25 cancellation fee. The cancellation fee is waived should you choose to keep your deposit as a camp credit*. Email notifications and voicemail will not be honored, all cancellations must be confirmed with the office staff.
    • *We will provide a camp credit in the amount of the entire deposit to be kept on account for up to 1 year from the reservation date in lieu of a refund and cancellation fee. Camp credit must be used within one year or will be forfeit unless prior approval is received by management.
  • Reservations for single nights and those made within seven (7) days of arrival require non-refundable payment in full. Cancellations will result in forfeiture of all payments.

REFUND POLICY

Camping is an outdoor activity and as such we do not give refunds for cancellation or early departure due to weather. We do not give refunds due to  illness, work or any other reason.

Call 828.686.4258 Now For Reservations!

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