Payment, Cancellation & Refund Policies (New policies effective for reservations booked October 1, and later.)

PAYMENT POLICY

  • All reservations require non-refundable payment in full. Exception is monthly stays which require a $400.00 deposit per month for length of stay. Monthly stays are available from November 1 to March 1.
  • Most holidays and special events require a minimum three night stay. Regular weekends require a two-night minimum stay.
  • All reservations must be secured with a credit card.
  • We no longer accept cash as a form of payment. Laundry and vending machines accept cash and coins. Coin changers are available in the main building and our 3rd tier laundry facility.

CANCELLATION POLICY

  • All cancellations for RV sites and lodging must be received via email by 5:00 pm on the day of arrival. Monthly stays require a minimum sixty (60) day notice.
    • Cancellation Processing Fees:
      • Stay Length: 1 to 6 nights – $9.95
      • Stay Length: 7 to 10 nights – $9.95
      • Stay Length: Monthly (Nov. 1 – March 31) – $250 per each month cancelled
  • All funds are forfeit if cancellation notice is received less than the required minimum prior to the start of the reservation.
  • No shows will result in forfeiture of the entire reservation fee. 
  • If you must cancel your reservation, email stay @ mamagerties.com with cancel or change in the subject as soon as possible. You must notify the office by 5:00 pm on the day of arrival to receive a gift certificate equal to the amount of your deposit less the $9.95 reservation fee, 60 days for a monthly stay, minus the appropriate cancellation fee. Voicemail, phone, and text notifications will not be honored, all cancellations must be confirmed with the office staff. Our automated system will send confirmation of cancellation via email. You will receive a second email with the gift certificate. If you do not receive either the confirmation or gift certificate, please contact the office immediately.
    • Gift certificates are valid for one (1) year from date of issue. Reservations made with gift certificates are non-refundable.
  • COVID cancellations are subject to our regular cancellation and refund policies.

REFUND POLICY

Camping is an outdoor activity and as such we do not give refunds for early departure due to weather. We do not give refunds due to illness, ejection, voluntary site moves, work or any other reason. There are no refunds after arrival for any reason.

  • All reservations require non-refundable payment in full. Cancellations will be issued a gift certificate in the amount of the deposit less the appropriate fees.
  • No shows will result in forfeiture of the entire reservation fee. See our policy for information on refunds for cancelled reservations.
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