Payment, Cancellation & Refund Policies

PAYMENT POLICY

  • All reservations require payment in full. Exception is monthly stays which require a $400.00 deposit per month for length of stay. Monthly stays are only available from November 1 to March 1.
  • Reservations for single nights and those made within fourteen (14) days of arrival require non-refundable payment in full.
  • Holidays and special events require non-refundable payment in full. Most holidays require a minimum three night stay and are non-refundable. Regular weekends require a two-night minimum stay. All holidays, and weekends in season, April 1 – November 1 are non-refundable.
  • All reservations must be secured with a credit card.
  • We no longer accept cash as a form of payment. Laundry and vending machines accept cash and coins. Coin changers are available in the main building and our 3rd tier laundry facility.

CANCELLATION POLICY

  • All cancellations must be received a minimum of fourteen (14) days in advance of your stay. Monthly stays require a minimum sixty (60) day notice.
    • Cancellation Processing Fees:
      • Stay Length: 1 to 6 nights – $50.00
      • Stay Length: 7 to 10 nights – $75.00
      • Stay Length: Monthly (Nov. 1 – March 31) – $250 per each month cancelled
  • Weekends from April 1 to November 1 are non-refundable.
  • All funds are forfeit if cancellation notice is received less than the required minimum prior to the start of the reservation.
  • No shows will result in forfeiture of the entire reservation fee. 
  • If you must cancel your reservation, email cancel @ mamagerties.com as soon as possible. You must notify the office at least fourteen (14) days prior to your date of arrival to receive a refund, 60 days for a monthly stay, minus the appropriate cancellation fee. Voicemail  notifications will not be honored, all cancellations must be confirmed with the office staff. Our automated system will send confirmation of cancellation via email. If you do not receive an email confirmation of cancellation please contact the office immediately.
    • *We will provide a camp credit in the amount of the entire deposit to be kept on account through December 31st of the current calendar year in lieu of a refund. Camp credit must be used by December 31st of the current calendar year or will be forfeited unless prior approval is received by management. Reservations made with camp credit are non-refundable.
  • Reservations for holidays, weekends in season (April 1 – November 1), single nights and those made within seven (7) days of arrival require non-refundable payment in full. Cancellations will result in forfeiture of all payments.
  • COVID cancellations are subject to our regular cancellation and refund policies.

REFUND POLICY

Camping is an outdoor activity and as such we do not give refunds for early departure due to weather. We do not give refunds due to illness, ejection, voluntary site moves, work or any other reason.

  • Weekends from April 1 to November 1 are non-refundable.
  • All holidays are non-refundable.
  • No shows will result in forfeiture of the entire reservation fee. See our policy for information on refunds for cancelled reservations.
  • LOCK FEES are non-refundable.
    • If you select the lock fee, you have the opportunity to remove it when you review your purchase.
    • If you cancel your reservation, the lock fee portion is non-refundable.
Lock Fee selection box
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